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About HMS Technologies, Inc.
HMS is seeking a Help Desk Specialist in the support of National Institutes of Health (NIH), Department of Health and Human Services (HHS), NIEHS Service Desk and Infrastructure Technology Services (NSITES) II program. The mission of the National Institute of Environmental Health Sciences is to discover how the environment affects people in order to promote healthier lives. Help Desk Specialist must have capabilities in the areas of support services of IT equipment to include, but not limited to, Apple and Microsoft Windows Operating Systems, iOS and mobile devices, network printers, and government smart phones. The qualified candidate chosen for this position will support the heterogeneous environment using Information Technology Infrastructure Library (ITIL) or Microsoft Operations Framework (MOF) based processes, industry best practices and technology improvements to optimize help desk support efficiency. The chosen candidate will have multiple years of experience in IT Support services and will have the highest standard of quality and customer service. Familiarity with Government contract work is beneficial involving multiple complex and inter-related project tasks that often require working with teams of contractor personnel at multiple locations within National Institutes of Health (NIH) in Durham, NC.
Current Jobs in HMS Technologies, Inc.
Provide Help Desk support consisting of supported versions of Microsoft Windows and Apple OSX/MacOS computer operating systems.
Provide remote access services using a secure virtual private network (VPN), Citrix Virtual Desktop, and MobileIron gateway to access Government email, NIEHS internal…
HMS is seeking a System Engineer Level II in the support of National Institutes of Health (NIH), Department of Health and Human Services (HHS), NIEHS Service Desk and Infrastructure Technology Services (NSITES) II program. The mission of the National Institute…
The primary responsibilities of the Telecom Specialist include, but is not limited to, the following:
Pulling, installing, and terminating cables for Government Client
Building and installing racks for voice and data patch panels
Performing Moves, Adds, Changes, and Decommissions (MACD)…