With direction, supports one or more processes related to the use of applicable tools that deliver business system solutions. Usually serves as a team member and contributes to activities such as analysis, planning, design, development, testing, installation and maintenance of support systems and workflows for business areas. Provides workgroup support to projects. Supports implementation and rollout of vendor/customer products. Creates vendor/customer specifications. Creates complex queries, does technical report/programming. Analyzes data for trends and translates data into meaningful information. Provides analysis of business implications and applies problem solving skills to meet business needs. Where appropriate, uses consistent definitions and methodologies. Creatively translates information using business knowledge and identify additional information needed to support analytical objectives. Interacts with internal/external customers to define/develop information products. Assists in training customers on use of data and data applications. Understand nuances of data, checks for reasonability and works to improve data quality. Assists in the development of presentation to market information capabilities/recommendation. May participate in the presentation of information to customer and internal business areas. Actively works with designated Subject Matter Experts to create or update "generalized" proposal / survey responses.