Working with physicians, MAs, nurses and patients to resolve questions concerning medications, health education, and medical advice within skill level and scope of practice.
Working with physicians, MAs, nurses, medical assistants and patients to assess the urgency of patient problems.
Recording and maintaining complete and accurate records of patient and physician communications regarding medical care.
Having the ability to handle high volume phone call and retrieve messages.
Submitting electronically/faxes new prescriptions and refilling prescriptions according to physician orders.
Serving as a resource to clinic staff regarding medical information, patient assessment, and nursing management of illness.
Assisting in the development, maintenance, revision and evaluation of treatment protocols.