Attalla, United States
Job Detail
  • Industry:
    Customer Service
  • Total Positions:
    10
  • Job Type:
    Full Time
  • Salary:
    21000-25000,26000-30000,31000-35000
  • Job Location:
    Attalla, United States
  • Minimum Education:
    BA,M.sc,B.sc,MA,MBA,M.com,B.Tech,BCA,MCA
  • Minimum Experience:
    2,3 Years
  • Apply By:
    Dec 16, 2019
  • Job Posting Date:
    Dec 06, 2019
Job Description

Executes routine inbound call center activities concerning the business products/services, using a standard script and established guidelines and under supervision, in order to meet SLAs

Ascertains nature of the transaction/call and assesses whether it can be handled in place, needs to be transferred, or further follow-up is required, in order to provide client with appropriate resolution.

Provides customer with appropriate standard information requested.

Derives all necessary information from customer to update database.

Understands when to seek help and/or escalate to a more senior role.

To Apply for this job click below

Apply Now