Radford, United States
Job Detail
  • Industry:
    Investment banking
  • Total Positions:
  • Job Type:
    Full Time
  • Salary:
  • Job Location:
    Radford, United States
  • Minimum Education:
  • Minimum Experience:
    2,3,4 Years
  • Apply By:
    Dec 16, 2019
  • Job Posting Date:
    Dec 06, 2019
Job Description

Skilled in all aspects or typical helpdesk support for a Microsoft environment;

Skilled in interpersonal communications aligned to receiving helpdesk support calls and responding to verbal and written queries for IT assistance via telephone, email, walk-up and directly from management

Ability to install, operate, and maintain basic computer hardware and software such as Central Processing Units, memory, CD-ROMs, DVDs, monitors, and printers

Provide user support in the areas of email, directory & network services, and Windows desktop applications; knowledgeable in Adobe and SharePoint 2010

Ability to communicate with users and management to ascertain procedures followed and identify source and cause of errors

Coordinate with hardware and software vendors to obtain fixes for unresolved problems

Provide basic user training on mice, keyboards, cabling, and the PC unit to assist users in properly maintaining computer equipment

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