Provide application support for radiology systems including, but not limited to, PACS, RIS and Voice recognition.
Use Remedy ticket tracking system for daily monitoring, troubleshooting and maintenance of Radiology Systems.
Participate in implementations and application upgrades of new and existing Radiology Systems.
Provide end-user training with users at all levels. Comfortable interacting with customers.
Coordinate with vendors to provide application and hardware support.
Assist with new modality installs including testing and connectivity to the PACS system.
Provide rotating on-call coverage after hours and on weekends.