Blue Springs, United States
Job Detail
  • Industry:
    Customer Service
  • Total Positions:
    10
  • Job Type:
    Full Time
  • Salary:
    16000-20000,21000-25000,26000-30000
  • Job Location:
    Blue Springs, United States
  • Minimum Education:
    BA,M.sc,B.sc,CA,MA,MBA,M.com,B.Tech,BCA
  • Minimum Experience:
    2,3,4 Years
  • Apply By:
    Dec 16, 2019
  • Job Posting Date:
    Dec 06, 2019
Job Description

Primary responsibilities

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Respond to queries either in person or over the phone.

Train computer users.

Maintain daily performance of computer systems.

Respond to email messages for customers seeking help.

Ask questions to determine nature of problem.

Walk customer through problem-solving process.

Install, modify, and repair computer hardware and software.

Clean up computers.

Run diagnostic programs to resolve problems.

Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

Install computer peripherals for users.

Follow up with customers to ensure issue has been resolved.

Gain feedback from customers about computer usage.

Run reports to determine malfunctions that continue to occur.

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