Wiarton, Canada
Job Detail
  • Industry:
    HR / Industrial Relations
  • Total Positions:
  • Job Type:
    Full Time
  • Salary:
  • Job Location:
    Wiarton, Canada
  • Minimum Education:
  • Minimum Experience:
    2,3,4 Years
  • Apply By:
    Dec 24, 2019
  • Job Posting Date:
    Dec 07, 2019
Job Description

The Software Support Engineer is responsible for ensuring that all technical tasks are completed on time and with quality, being the escalation point for the team, primary contact for all associated teams, and manages the day to day activities of the team. This includes:

manage difficult issues for the team

participating in research and analysis to determine the source of the issue and a recommended plan to avoid it in the future

analysis of key customer service, new offerings and implementation issues and subsequent recommendations for modifications to the application, DPV interfaces, or internal procedures that will improve the client experience (end user, FI, and internal customers).

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