Klamath Falls, United States
Job Detail
  • Industry:
    Customer Service
  • Total Positions:
  • Job Type:
    Full Time
  • Salary:
  • Job Location:
    Klamath Falls, United States
  • Minimum Education:
  • Minimum Experience:
    2,3,4 Years
  • Apply By:
    Dec 31, 2019
  • Job Posting Date:
    Dec 09, 2019
Job Description

Provide IT onsite, offsite and remote support of computer hardware, operating systems, networks, and applications

Install and configure computer desktops, laptops, printer, mobile devices and software.

Experience troubleshooting and resolving computer and network issues both remotely and onsite in a multi-office work environment

Participate in the implementation of new hardware and products to ensure the application meet the business requirements and the team is trained in their use

Excellent problem-solving skills

Strong communication skills

Hardware and Software troubleshooting

Customer service focused

Experience controlling IT inventory, assets and deployed software

Eye for detail and the ability to carefully document work performed

Desire to continually learn new technologies and products

Prior experience with ServiceNow ticketing system

Demonstrated experience diagnosing and resolving unique, nonrecurring problems associated with application software and operating systems; determining the source of problems and detailing their level, priority and nature

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