Holman, Canada
Job Detail
  • Industry:
  • Total Positions:
  • Job Type:
    Full Time
  • Salary:
  • Job Location:
    Holman, Canada
  • Minimum Education:
    BA,M.sc,B.sc,MA,M.com,B.sc Nursing,M.sc Nursing,B.ed,Mbbs,Bds
  • Minimum Experience:
    2,3,4 Years
  • Apply By:
    Dec 24, 2019
  • Job Posting Date:
    Dec 07, 2019
Job Description

Responsibilities include:

Accept in-bound calls, chats, and inquiry forms and ensure optimal patient service

Answer inquiries and schedule medical appointments for people who are considering fertility treatment

Screen inquiries appropriately to help create satisfied new patients

Maintain high level of best-in-class customer experience/professionalism with a wide range of customers

Assist prospective patients in empathetic, efficient manner

Accurately maintain customer database

Coordinate with all Shady Grove Fertility offices and supervisors to ensure seamless transition of prospective patients and the highest level of patient satisfaction

Track and follow up with prospective patients to meet a wide range of patient needs

Make recommendations for process improvement and suggest opportunities to increase new patient opportunitiesThis position does not involve any cold calling or telemarketing

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