Battle Creek, United States
Job Detail
  • Industry:
    Customer Service
  • Total Positions:
  • Job Type:
    Full Time
  • Salary:
  • Job Location:
    Battle Creek, United States
  • Minimum Education:
  • Minimum Experience:
    2,3,4 Years
  • Apply By:
    Dec 31, 2019
  • Job Posting Date:
    Dec 09, 2019
Job Description

Responsibilities of the Mobile Device Specialist will include:

Configuring DEP iPhone devices, facilitates data transfer from prior device and configures MDM profile and associated Firm apps

Activating new lines of service and line transfers with mobile service providers

Providing support to standard desktop and notebook systems, hardware, and customer related services; also providing support to printers, Multi-Functional Device (MFD) hardware and settings, and PDA support including configuring and troubleshooting

Setting up PC computers, notebook computers, and printers, initializing and stabilizing performance

Performing regular maintenance on PC equipment such as computers, notebook computers, printers, and auto-switches; scanning computers for viruses

Setting up conference room to use technology services (e.g. presentations, network connections, and audio/visual); performing daily checks of conference room to ensure all equipment is working properly

Creating help desk tickets; notifying team members via email when taking an open request and when request is completed

Maintaining an inventory of PC hardware equipment and software programs; utilizing AssetCenter to track loaner equipment for distribution and recovery

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