MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
60%- Measure each sold window or entry door opening using industry standard methods to ensure product ordered meets required installation specs and to ensure install is performed timely without reorders. Conducts work with exceptional customer service skills considering the customer experience, the homeowners' property, communication during the time of measure, and support of branch operations.
15%- Perform simple window services and warranty work including but not limited to hardware and balancer repairs, sash replacements, caulking.
15%- Collaborates with installers, branch team and the operations enter to ensure communication of daily activities. Attending ongoing weekly/monthly meetings for measure, sales and product training.
10%- Conduct job site visits, ensure customer install experience. Return to job site where installer issues include window or entry door reorders or large add labor requests.