Communicating with existing and potential customers providing technical information/support and the availability of products and services, maintaining a strong customer rapport
?Preparing proposal and quotes and then communicating to customers.
?User supports on IT security solutions and service
?Review and follow-up issues on customer's request
?Gain intermediate understanding of all solutions and services.
?Work with sales representative as directed.
?Escalate technical issues to vendor support teams
?Communication channel between users and vendors
?Participate in evaluation, investigation and testing of new technologies and solution.