The Help Desk is the single point of contact for all Information Technology (IT) service requests and incidents. It provides first level…
PRIMARY DUTIES AND RESPONSIBILITIES: Service Desk Provides first point of contact and day to day technical support. Drives to successful first call…
Provides first point of contact and day to day technical support. Drives to successful first call resolution. Assess, appropriately triages, and escalates…
Provide technical support to PNY end users on hardware and software operations and usage Assist with special IT projects as assigned Set…
Essential Job functions: The primary duties and responsibilities of an IT Help Desk Technician are: Serve as the first point of contact…
Responsibilities include: Help Desk Calls: Manage and resolve incoming Help desk calls using best practice troubleshooting methods. If the support issue cannot be…